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Last updated: January 2026

Our Commitment to GDPR

Isle-ibis is committed to complying with the General Data Protection Regulation (GDPR) and the UK GDPR as retained in domestic law. We take our data protection responsibilities seriously and have implemented measures to ensure your personal data is handled lawfully, fairly, and transparently.

Data Controller Information

Isle-ibis acts as the data controller for personal information collected through this website. Our contact details are:

Isle-ibis
17 Harbour Lane
Bristol, BS1 4DJ
United Kingdom

Email: [email protected]

Your Rights Under GDPR

The GDPR provides you with specific rights regarding your personal data:

Right to Access

You have the right to request a copy of the personal information we hold about you. We will respond to valid requests within one month.

Right to Rectification

If you believe any personal information we hold about you is inaccurate or incomplete, you have the right to request correction.

Right to Erasure

You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purpose it was collected.

Right to Restrict Processing

You can request that we limit how we use your personal data while concerns are being investigated.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit that data to another controller.

Right to Object

You have the right to object to processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.

Rights Related to Automated Decision Making

You have the right not to be subject to decisions based solely on automated processing that significantly affect you. We do not currently use automated decision-making processes.

Lawful Bases for Processing

We process personal data under the following lawful bases:

Data Processing Activities

We process personal data for the following purposes:

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Our standard retention periods are:

International Data Transfers

Where personal data is transferred outside the UK or European Economic Area, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the relevant authorities.

Data Security

We implement appropriate technical and organisational measures to protect personal data, including:

Exercising Your Rights

To exercise any of your rights under GDPR, please contact us at [email protected]. We may need to verify your identity before processing your request. We will respond within one month, though this may be extended for complex requests.

Complaints

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection.

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF

Website: ico.org.uk

Changes to This Notice

We may update this GDPR notice from time to time to reflect changes in our practices or legal requirements. The current version will always be available on this page.